FAQs Need help? No worries, we've got your back!

Our team at PremiumFree TV is dedicated to making your viewing experience as smooth and enjoyable as possible.  

Check out our FAQ section to find answers to commonly asked questions or reach out to us directly for any additional assistance. 

Will update and edit FAQ sheet and maybe extract the data from this: 

How can I get PremiumFree TV?
Welcome to Premium Free TV! To get access to Premium Free entertainment you will need a satellite dish and a generic “free to air” decoder.  

You will need a reputable installer in your area to assist you with the setup.  

Our PremiumFree TV channels are free, and you can watch the ones you like anytime – day or night.  

Check out our website for more info at:  www.premiumfree.tv 
How do I get PremiumFree TV? (extended)
For access to Premium Free entertainment, you will need a satellite dish and a generic Free-To-Air decoder.

Free-to-air DVB-S/S2 decoders are available at Space TV branches, at Makro, and from satellite installers.

Depending on the store, the price will vary. Setup can be handled by a local installer.

Our channels are available through a generic free-to-air decoder known as a DVB-S/S2. It is available at any Space TV outlet, Makro store, or satellite installer.
What is so special about PremiumFree TV? Why should I get PremiumFree TV instead of another platform?
Thank you for your message! Free-To-Air decoders can access PremiumFree TV channels via satellite. Millions of African households are now able to watch the best free TV via satellite thanks to PremiumFree TV, which is already popular across West Africa.

Once you have a satellite dish and a standard Free-To-Air decoder, there is truly something for everyone to watch. The best part?

It’s completely free of charge.

Once everything is set up and running, you can watch premium African entertainment channels like True African, Afriwood Blockbuster, and Afriwood Series as well as Romanza for telenovelas, Limelight for Hollywood movies, Fresh for Lifestyle & Reality, Kiddiwinks for the kids, Sports Connect for all your Sports Action, Magazine and News, LOL Africa for Comedy, Fight Night for Martial Arts & Boxing, and of course, Diva for all things Entertainment.

Please visit our website for more details:

www.premiumfree.tv
What coordinates must I use to get my dish pointing in the right direction?

Hi [Name], please point your dish towards IS20 at 68.5 degrees East.  

If you can pick up Open View or DSTV in Southern Africa, then your dish is pointing in the right direction. 

IS20 at 68.5 degrees East 

  • – Frequency: 12722 
  • – Polarisation: Horizontal 
  • – Symbol Rate: 30000 
  • – Modulation: DVB-S 
  • – FEC: ½ 
What is a “Free-To-Air” decoder and what kind of decoder do I need to get for Premium Free?
Most service-specific decoders, for example those for DSTV and Openview, are unable to view the many free channels that are offered on satellites, however Free-To-Air decoders can reach any satellite channel just like a radio can reach any station.

Almost any brand-new, non-service-specific decoder that is currently on the market will work in this case; it is not necessary for it to have an embedded smartcard slot or encryption system.
I am battling with sound and picture – can you help?

We are sorry you are having technical problems and cannot view our channels correctly. 

Please check that your co-ordinates are correct and that the dish is facing the correct way by using the following:  

Point the dish towards IS20 at 68.5 degrees East. If you can pick up Open View or DSTV in Southern Africa, then your dish is pointing in the right direction: 

  • – Frequency: 12722  
  • – Polarisation: Horizontal  
  • – Symbol Rate: 3000
  • – Modulation: DVB-S  
  • – FEC: ½  

If you are still battling with picture and sound, we suggest contacting a reputable installer in your area who can assist with the correct installation and tuning.  
 

Please tell me more about PremiumFree and the channels you offer?

Thanks for getting in touch – we have over 18 great channels for you to watch including True African, Afriwood Blockbuster and Afriwood Series as well as Romanza for telenovelas, Limelight for Hollywood movies, Fresh for all things Lifestyle & reality, Kiddiwinks for the kids, Sports Connect for access to all Sports  Action, Magazine and News, LOL Africa for Comedy, Fight Night for  Martial Arts & Boxing, Diva for Entertainment news, Fashion and Gossip, as well as Mindset for Education and much, much more!

Visit our website for more info on our channels: 

www.premiumfree.tv 

Receiving a great review: “Thanks so much for great TV/Programmes”

Hi There, thank you so much for sharing your great review! Thank you so much for letting us know that you love our channels and offers. Hopefully you’ll enjoy all the exciting shows that are coming your way soon. Stay tuned! 

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